Summaries of our casework findings
Our Findings – for summaries after April 2021
The Ombudsman’s Casebook – for summaries until April 2021
Code of Conduct Casebook – for summaries until April 2021
Equality and Human Rights Casebook
Our casework and own-initiative investigation reports
Consultations
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Our guidance
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Our factsheets
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Our research and presentations
Our New Powers – PowerPoint Presentation
Open Data about our complaints