Close
Type in your search and hit enter to see results
Search Site
Select Your Language
Close
Language
Cymraeg
Search
Home
Making a complaint
How to complain
Complaints about public service providers in Wales
Complaints about independent care providers
Complaints about Nosocomial COVID-19
Complaints about the conduct of local councillors
How we can help you to use our service
Advice and advocacy bodies
Factsheets
Microsoft 365 Secure Email
About Us
News
Accessibility
Disproportionate burden assessment
Who we are
Our mission, ambition, principles and aims
Service Standards
Welsh Language Standards
Own Initiative Investigations
Equality
Equality Plan and Reports
Equality Impact Assessments
Equality questionnaire
Race and Ethnicity at Work Charter
How to request a review of a decision we have taken or complain about us
Organisations you can complain to us about
Links to other bodies
Request information about our work
Guide to information
Ask for information we hold about you
Policies and procedures
Customer satisfaction
Procurement and services contracts
Publications
Our Findings
Equality and Human Rights Casebook
Public Interest Reports
Own Initiative Reports
Thematic Reports
Consultations
Information for councillors
Factsheets
Annual Reports and Accounts
Sustainability reports
Strategic Plans
Research and surveys
FairPlay Employer Research
PSOW customer satisfaction research
Open Data
For Service Providers
Complaints Standards Authority
Guidance to public bodies in Wales
Information for independent care providers
Clinical standards
Annual Letters
Collaborative working & best practice seminars
Memoranda of Understanding
Factsheets for service providers
Join us
Contact us
Media Centre
Language
Cymraeg
Search
News
Search Term
Search Term
All
Code of Conduct news
Corporate publications
CSA news
Equality
General News
Human rights
Press Release
PSOW Bill
Public Interest Reports
Recruitment
Uncategorised
Welsh language
Failure to offer potentially life improving medication to patients with multiple sclerosis in care of Aneurin Bevan University Health Board
15/02/2024
Our Quarterly Newsletter – January 2024
29/01/2024
Patients suffer unfair treatment due to errors in Swansea Bay University Health Board’s waiting lists
25/01/2024
Today we publish data showing reduction in Complaints to Health Boards & Trusts
08/12/2023
We publish our fifth Equality and Human Rights Casebook
30/11/2023
Our new Equality Plan
21/11/2023
Public Services Ombudsman for Wales identifies opportunities for further improvement in Homelessness Services in Wales
13/11/2023
Patient suffers permanent sight loss due to failings by Betsi Cadwaladr University Health Board
02/11/2023
26 Oct
A patient in care of Cwm Taf Morgannwg University Health Board dies after inappropriate discharge on two occasions
29 Sep
Our Annual Equality Report 2022/23
Load more
Load More
Our online complaint form will be unavailable from 8am - 1pm today. We apologise for any inconvenience this may cause.
Learn More
Close