10/10/2022
Roads and Transport
Early resolution
202204034
Early resolution
Cardiff Council
Mr X complained that the Council did not respond to his complaint about dangerous parking.
The Ombudsman contacted the Council, and it agreed to provide a response to Mr X’s complaint by 14 October 2022. It also agreed to apologise to Mr X for the delay its response.
The Ombudsman considered this to be a sufficient resolution as an alternative to investigating the complaint.