Police and Crime Panel : South Wales Police and Crime Panel
Report date
10/02/2023
Subject
Police and Crime Panel
Outcome
Upheld in whole or in part
Case ref number
202206432
Report type
Early resolution
Relevant body
South Wales Police and Crime Panel
Mr Y complained that the South Wales Police and Crime Panel had failed to respond to his complaint submitted in March 2022.
In considering the complaint the Ombudsman was concerned about the delays and that Mr Y had been inconvenienced by the Panel’s failure to provide a response. As an alternative to an investigation, she asked the Panel to apologise to the complainant and provide him with a financial payment of £100 in recognition of the delays. The Panel also agreed to issue Mr Y with a complaint response within 4 weeks.