Health : Swansea Bay University Health Board
Report date
09/06/2022
Subject
Health
Outcome
Early resolution
Case ref number
202108453
Report type
Early resolution
Relevant body
Swansea Bay University Health Board
Ms X complained about the standard of mental health care that Swansea Bay University Health Board (“the Health Board”) had provided. She was unhappy with the Health Board’s response to her complaints and raised the outstanding issues with the Ombudsman. Whilst the Ombudsman decided not to investigate 2 aspects of Ms X’s complaint, he found that the Health Board had not responded to the third aspect concerning the prescribing of an increased dose of medication.
The Health Board therefore agreed to provide a further response to Ms X by 17 July 2022.