Health : Swansea Bay University Health Board
Report date
22/04/2021
Subject
Health
Outcome
Early resolution
Case ref number
202005425
Report type
Early resolution
Relevant body
Swansea Bay University Health Board
Ms R stated that she responded to the RBs complaint response via email but the she did not receive an acknowledgement nor response. Ms R stated that this demonstrated the original issue which she raised in her complaint.
ER to issue and apology and response to emails.