02/03/2023
Clinical treatment outside hospital; GP
Not Upheld
202108332
Non-public interest report issued: complaint not upheld
A GP Surgery in the area of Hywel Dda University Health Board
Mr N complained that between 26 November 2020 and August 2021, the GP Practice (“the Practice”) should have identified his cancer sooner.
The investigation found that between 26 November 2020 and August 2021, the care provided to Mr N during the 3 contacts he had with the Practice were reasonable and appropriate. Accordingly, there was no evidence that the Practice should have identified Mr N’s cancer sooner.
The Ombudsman did not uphold the complaint.