Clinical treatment outside hospital; GP : A GP Practice in the area of Hywel Dda University Health Board

Mr X complained about the care and treatment that he received from a GP Practice in the area of Hywel Dda University Health Board. Specifically, Mr X raised concerns about the care and treatment that he received in relation to chronic pain management and the reduction of his daily opioid dosage; bowel problems; and spinal and cranial problems.
The investigation found that the care and treatment Mr X received was reasonable in all instances.
The Ombudsman did not uphold the complaints. As no failings were identified, the Ombudsman did not make any recommendations regarding this complaint.
22 June 2023