Applications. allocations. transfer and exchanges : Cardiff Council
Report date
25/10/2022
Subject
Applications. allocations. transfer and exchanges
Outcome
Early resolution
Case ref number
202204470
Report type
Early resolution
Relevant body
Cardiff Council
Ms X complained that the Council did not respond to her complaint about her current housing situation, which she says is not suitable for her and her daughter’s needs.
The Ombudsman contacted the Council, and it agreed to provide a response to Ms X’s complaint within 2 weeks of the Ombudsman’s decision.
The Ombudsman considered this to be a sufficient resolution as an alternative to investigating the complaint.