Planning and Building Control : Ceredigion County Council
Report date
29/07/2022
Subject
Planning and Building Control
Outcome
Early resolution
Case ref number
202201085
Report type
Early resolution
Relevant body
Ceredigion County Council
Miss X complained about the way the Council had handled her concerns about reports of noise nuisance.
The Ombudsman found that the Council had failed to investigate or provide a response to Miss X’s latest concerns. The Council agreed to complete the following in settlement of Miss X’s complaint, by 19 August 2022, as an alternative to the Ombudsman investigating it:
a) Provide Miss X with an apology for the delay in responding to her concerns and open a new planning enforcement investigation file
b) Provide an explanation for the delay
c) Commit to commencing an investigation by early August 2022 and provide a response containing its findings.